Ordering By Phone - 1-800-BRIDEWAY

Call us toll free.
Monday - Friday 8:00 - 8:00 Eastern Standard Time.
Saturday 9:00 - 4:00 Eastern Standard Time.
Our knowledgeable BrideWay.NET representatives are standing by to take your order and to answer your questions.

Ordering Online

We are so confident about the transaction security we offer on our site that we back every purchase with a security guarantee. None of our customers who have shopped at BrideWay.NET have reported fraudulent use of their credit card as a result of purchases made at brideway.net . Here is why shopping at BrideWay.NET is safe:

1. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet.

2. Most banks either cover all the charges that result from unauthorized use of your credit card or may limit your liability to just $50.

3. If your bank holds you liable, BrideWay.NET will cover your liability up to $50 provided that the unauthorized use of your credit card resulted through no fault of your own from purchases made at brideway.net while using the secure server.

A few important notes: This guarantee only applies to credit card purchases made using brideway.net's secure server. This guarantee covers a maximum liability of $50. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Just click the "place your order" button on the item of your choice and follow the online instructions. Also our ordering system is not connected to the Internet . If you are still uncomfortable with online ordering please call us at 1-800-BRIDEWAY and place your order by phone.

Ordering By Mail

You can place your order by mail but please call first to get an exact price including shipping. Payment can be made by Postal Money Order, Bank Cashier’s Check or Personal Check. For the fastest service use Postal Money Orders. Checks and Non-Postal Money Orders are held for 10 business days to clear funds.

Please include: the product number, size and color, your name, address, daytime phone number, home phone number, and your wedding date.

Shipping & Handling

Within the United States, our standard shipping method is UPS ground. This usually takes 5 business days.
When we ship your order we will email your tracking number to you
(if you have provided an email address).

Faster services are available for additional fees. For orders outside of the United States shipping rates are priced per order. Typically, we use the services of UPS, FedEx, DHL and the U.S. Postal Service.

Return / Refund / Cancellation Policy

All claims must be made within 5 days of receipt of goods. No returns will be accepted or claims allowed after 5 days from receipt of shipment.

ALL RETURNS AND REFUNDS MUST BE AUTHORIZED.
No merchandise will be accepted for return without a RETURN AUTHORIZATION NUMBER.

ALL RETURNS ARE SUBJECT TO A 20% RESTOCKING FEE unless they are due to manufacturer’s defect. Claims will be accepted only if the merchandise is in perfect condition.

All shipping charges are the responsibility of the purchaser.
We are not responsible for variations in dye lots.
Please measure carefully to avoid unnecessary loss of time and expense.
Underwear, including slips, is not returnable by law.
RUSH CUTS and SPECIAL CUTS are not returnable.
Certain dress styles, including bridesmaid dresses and prom dresses are NOT returnable. For more details please see individual size chart.

Cancellations may be subject to a 20% cancellation fee.